RDAssociates, Inc. is a privately held company founded in 1996 by Richard Y. Douglass. Located in the greater Philadelphia area, RDAssociates is a competitive intelligence, market research and consulting firm that has been supporting businesses for nearly two decades.
Whatever your needs, we have the tools, techniques and personnel to deliver key business insights with actionable and measurable results by:
RDAssociates is committed to providing our clients with the highest quality mystery shops in the industry.
Our customer service analyses allow our clients to identify and monitor key issues facing their representatives.
RDAssociates conducts customized market research, enabling our clients to better understand their target markets.
RDAssociates offers training to help ensure representatives adhere to internal protocol standards.